1 Really good customer service
2 Spacious room layout
3 Convenient kitchen facilities

1 Breakfast area staff
2 Limited food options
3 Challenging navigation to entrance

This place was super clean and cozy, with a fantastic pool area, spacious layouts for relaxing, and an inviting lobby to kick back and enjoy with friends. The highlight was the quiet atmosphere, perfect for unwinding after a busy day.

Outstanding customer service from the front desk staff.

I was told my reservation was canceled, even though I had confirmation. This left me scrambling for a room late at night, and the difficulty and frustration I faced overshadowed my entire visit.

great location with clean, spacious rooms

The King Studio with Sofa Bed had a spacious layout that utilized the area wonderfully! The quality of furnishings and décor truly elevated the experience, making it feel more premium than expected. It was refreshing to find such a safe and inviting environment, which enhanced our stay further. We loved the cozy pullout couch. it created a comfortable setting for our family movie night.

The breakfast buffet left something to be desired.

super clean facilities and spacious area made me feel right at home. small breakfast variety.

the friendly and engaging staff made our stay feel like home, we loved the cozy room with kitchenette

This hotel truly stands out. The studio suite was immaculate! The pool area was delightful, and the staff radiated warmth. Can't wait to return to unwind here.

During my stay in Jacksonville, I appreciated the spacious King Studio with Sofa Bed. The clean environment and cute ambiance made my trip enjoyable, despite the restroom layout being a bit cramped for two people. A good experience overall!

We loved our spacious room, perfect for our family of four! The girls enjoyed the mini-golf right at the hotel. Breakfast was a highlight, thanks to Jill's excellent service. The cozy pullout couch made movie nights enjoyable with the 49-inch Smart TV.

My kids wished for a more private restroom setup.

The hotel features a clean, well-designed King Studio with plenty of space and storage, making it easy for seniors to navigate. The cozy pullout couch was perfect for relaxing evenings, enhancing our stay significantly.

More accessible restroom setup would be beneficial.

Staying at the Residence Inn was a delightful treat! The King Studio with Sofa Bed was super spacious, giving us room to breathe and chill out after our Jacksonville exploits. Plus, a big shoutout to the lovely Tori at the front desk—she truly made our check-in smooth and special!

Now, here's the cheeky bit, the restroom setup had folks doing a one-at-a-time tango due to the clear shower wall. Not a huge hassle, but definitely a little tight for couples. Still, we rolled with it!

It was just a fitting option for a brief retreat in Jacksonville with excellent value for money. The staff was accommodating when we needed extra towels for our family. For a better experience, check for local dining options since the hotel food wasn't great.

The King Studio with Sofa Bed was super spacious and had a cozy bed that made nights comfy. The kitchen was a big plus for our long weekend. Everything was really clean, which made us feel at home. The pullout couch was surprisingly large and perfect for extra guests. It felt modern and fresh overall.